Operational (Ops) Support Representative
Description:
Operations Specialist is responsible for processing shipments and all related activities for an assigned base of accounts. The individual will have contact with clients, carriers and potential clients daily. He/she must be proactive in providing quality client service and have the ability to handle pressure and responsibility in a fast pace environment, in a timely and affective manner. The successful candidate must have good client service skill and handle dual task. Being proactive in providing quality client service is a must.
Responsibilities:
Manage loads and shipments
Schedule required appointments
Track and trace all loads
Ensure on-time pickup and delivery
Build relationships with carriers
Maintain updated and current records of accounts through TMS
Collaborate with your team to solve problems
Grow professionally and develop a thorough understanding of the logistics industry
Duties, responsibilities and activities may be assigned or changed from time to time
Qualifications and skills:
Positive attitude
Drive to win
MS Office, Windows, and basic business software knowledge
Desire to thrive in a fast-paced work environment
Open and honest professional communication abilities
RPM EXPEDITE USA is an EEO employer - M/F/Vets/Disabled